Shipping Policy

Chinese New Year deliveries and customer service hours:

  • During the CNY holiday, deliveries and shipping times will take longer during peak times for your shipment to be delivered.
  • Please note that there will be no delivery service and customers may experience a slower response due to reduced customer service hours during the following period: 1st - 6th of February
  • To receive your products before Chinese New Year, the delivery cut-off date is 27th of January, 2022.

Shipping

  • Free Shipping on Order Over HK$300
  • Orders will be shipped by SF Express.
  • Please contact us first if delivery to foreign countries

Areas in Service
  • Delivery service is not available in the following areas:
    Outlying island, Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland, Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island, Ta Kwu Ling, Mai Po, Tsuen Wan Slaughterhouse, Shenzhen Bay Port, Lok Ma Chua, Man Kam To, Sha Tau Kok, Lo Wo, Lok Ma Chau Spur Line and prohibited areas.
  • Orders will be delivered to the address provided by customer when placing their order. An order can be delivered to one address only. If customer requires sending orders to multiple addresses, customer needs to place a separate order for each address.Orders will be delivered to the address provided by customer when placing their order. An order can be delivered to one address only. If customer requires sending orders to multiple addresses, customer needs to place a separate order for each address.
Shipping Days and Schedules
  • The shipment will be ready in 3-7 business days upon confirmation of payment.Except pre-order item.
  • Under normal circumstances, shipment will arrive at the shipping address in 4-8 business days. We will fulfill the delivery time but not responsible for the shipping delays.

 

 

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